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Oct 2026

OCT15
Zoom Push Notification Service Release: October, 2026 (No Operational Impact)
Planned4:00 PM – 4:00 PMUTC
  • Planned
    October 13, 2026 at 1:11 PMUTC
    Planned
    October 13, 2026 at 1:11 PMUTC

    We will be performing maintenance for Zoom Push Notification Service. No operational impact is expected.

    This maintenance includes the following enhancements and improvements:

    • Activity center enhancement
    • Presence enhancement
    • Bug fix

    All services are expected to operate normally during the maintenance window.

Service degradation affecting Zoom Meeting API in US region
Resolved6 hours 49 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    On 10/13/2026, Between 04:23 UTC to 09:14 UTC, Subset of users may have experienced issues with Zoom Meeting API in US region.

    This incident has been resolved and the affected services have been restored.

OCT12
Network Maintenance in SJC Datacenter: October 11, 2026
CompletedMaintenance4 hours
  • Completed
    October 12, 2026 at 9:00 AMUTC
    Completed
    October 12, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    October 12, 2026 at 5:00 AMUTC
    In progress
    October 12, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 12, 2026 at 4:00 AMUTC
    Update
    October 12, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 4:17 PMUTC
    Planned
    August 31, 2026 at 4:17 PMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

OCT5
Network Maintenance in SJC Datacenter: October 4, 2026
CompletedMaintenance4 hours
  • Completed
    October 05, 2026 at 9:00 AMUTC
    Completed
    October 05, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    October 05, 2026 at 5:00 AMUTC
    In progress
    October 05, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 05, 2026 at 4:00 AMUTC
    Update
    October 05, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 4:06 PMUTC
    Planned
    August 31, 2026 at 4:06 PMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
Resolved1 hour 44 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

    This incident has been resolved and the affected services have been restored.

Sep 2026

SEP29
Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact)
CompletedMaintenance1 minute
SEP28
Network Maintenance in SJC Datacenter: September 27, 2026
CompletedMaintenance4 hours
  • Completed
    September 28, 2026 at 9:00 AMUTC
    Completed
    September 28, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    September 28, 2026 at 5:00 AMUTC
    In progress
    September 28, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    September 28, 2026 at 4:00 AMUTC
    Update
    September 28, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 7:47 AMUTC
    Planned
    August 31, 2026 at 7:47 AMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Service Degradation Affecting Apple Login for Zoom Sign-in.
ResolvedDegraded performance23 hours 39 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • Identified
    UTC
    Identified

    We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in.

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in.

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.

SEP21
Network Maintenance in SJC Datacenter: September 20, 2026
CompletedMaintenance4 hours
  • Completed
    September 21, 2026 at 9:00 AMUTC
    Completed
    September 21, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    September 21, 2026 at 5:00 AMUTC
    In progress
    September 21, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    September 21, 2026 at 4:00 AMUTC
    Update
    September 21, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 7:56 AMUTC
    Planned
    August 31, 2026 at 7:56 AMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

SEP11
Zoom Push Notification Service Release: September, 2026 (No Operational Impact)
CompletedMaintenance198 hours 30 minutes
  • Completed
    September 19, 2026 at 12:00 PMUTC
    Completed
    September 19, 2026 at 12:00 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    September 11, 2026 at 5:30 AMUTC
    In progress
    September 11, 2026 at 5:30 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    September 09, 2026 at 5:55 AMUTC
    Planned
    September 09, 2026 at 5:55 AMUTC

    We will be performing scheduled maintenance to upgrade our Push Notification Service.

    No operational impact is expected. This maintenance includes the following enhancements and improvements:

    • Activity center enhancement
    • Deployment process enhancement

    All services are expected to operate normally during the maintenance window.

Aug 2026

AUG31
Network Maintenance in SJC Datacenter: August 30, 2026
CompletedMaintenance
  • Completed
    August 25, 2026 at 7:10 PMUTC
    Completed
    August 25, 2026 at 7:10 PMUTC

    This maintenance has been cancelled.

  • Planned
    August 25, 2026 at 6:27 PMUTC
    Planned
    August 25, 2026 at 6:27 PMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for services mentioned.

Service Degradation Affecting Zoom Services in Hong Kong
ResolvedDegraded performance3 hours 7 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    The service degradation affecting Zoom Services in Hong Kong has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • Identified
    UTC
    Identified

    We have successfully identified the root cause affecting Zoom Services in Hong Kong

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating a service degradation affecting Zoom Services in Hong Kong

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.

AUG26
Zoom FileServer Release: August 25, 2026 (No Operational Impact)
CompletedMaintenance248 hours
  • Completed
    September 05, 2026 at 10:00 AMUTC
    Completed
    September 05, 2026 at 10:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 26, 2026 at 2:00 AMUTC
    In progress
    August 26, 2026 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 26, 2026 at 1:00 AMUTC
    Update
    August 26, 2026 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 22, 2026 at 4:48 AMUTC
    Planned
    August 22, 2026 at 4:48 AMUTC

    We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.

    No operational impact is expected.

AUG13
ZoomAI Services and Live/Recording Transcription Services Maintenance: August 12, 2026
CompletedMaintenance
  • Completed
    August 10, 2026 at 10:29 PMUTC
    Completed
    August 10, 2026 at 10:29 PMUTC

    The scheduled maintenance has been cancelled.

  • Planned
    August 10, 2026 at 10:28 PMUTC
    Planned
    August 10, 2026 at 10:28 PMUTC

    We plan to have maintenance activity for ZoomAI services, live and recording transcription and translation, to support higher availability and resilience. No operational impact is expected.

AUG10
Network Maintenance in Vancouver Datacenter: August 9, 2026
CompletedMaintenance4 hours
  • Completed
    August 10, 2026 at 10:00 AMUTC
    Completed
    August 10, 2026 at 10:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 10, 2026 at 6:00 AMUTC
    In progress
    August 10, 2026 at 6:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    July 27, 2026 at 7:41 PMUTC
    Planned
    July 27, 2026 at 7:41 PMUTC

    Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

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