Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Resolved

Operational

Started 13 days agoOctober 01, 2026Lasted 1 hour 44 minutesOctober 01, 20264:085:53 PMUTC

Affected

Video Conferencing Connections

Zoom

Updates

Resolved
October 01, 2026 at 5:53 PMUTC
Resolved
October 01, 2026 at 5:53 PMUTC
This incident has been resolved.
Update
October 01, 2026 at 4:49 PMUTC
Update
October 01, 2026 at 4:49 PMUTC
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

This incident has been resolved and the affected services have been restored.
Monitoring
October 01, 2026 at 4:08 PMUTC
Monitoring
October 01, 2026 at 4:08 PMUTC
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

This incident has been resolved and the affected services have been restored.

celestical.me - Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events – Incident details