celestical.me - Service Degradation Affecting Zoom Meetings in US Region – Incident details

All systems operational

Service Degradation Affecting Zoom Meetings in US Region

Resolved
Degraded performance
Started 22 days agoLasted about 1 hour

Affected

Video Conferencing Connections

Operational from 2:25 PM to 2:25 PM, Degraded performance from 2:25 PM to 3:02 PM, Operational from 3:02 PM to 3:16 PM

Zoom

Operational from 2:25 PM to 2:25 PM, Degraded performance from 2:25 PM to 3:02 PM, Operational from 3:02 PM to 3:16 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    The service degradation affecting Zoom Meetings in US Region has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • Identified
    UTC
    Identified

    We have successfully identified the root cause affecting Zoom Meetings in US Region.

    Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating a service degradation affecting Zoom Meetings in US Region.

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.